Privacy Policy

1. Introduction

Welcome to TEN TOKEN ("TEN TOKEN," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information about users ("you," "user") of our decentralized staking platform, website (tentoken.io), and related services (collectively, the "Platform"). Your privacy is important to us. By accessing or using the Platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• a. Personal Information You Provide:

  • Contact Information: Such as your email address when you register for an account, subscribe to communications, or contact support ([email protected]).

  • Account Information: Username, password, and other details associated with your Platform account.

  • Referral Information: Information related to users you refer or who referred you, as part of our Business Plans.

• b. Blockchain Data:

  • Wallet Addresses: Public wallet addresses you connect to or use with the Platform for staking, withdrawals, or transactions.

  • Transaction Data: Information related to your staking activities, rewards, withdrawals, and other transactions conducted via the Platform, which are typically recorded publicly and immutably on the relevant blockchain. We do not collect or store your private keys.

• c. Automatically Collected Information (Non-Personal Information):

  • Usage Data: Information about how you interact with the Platform, such as pages visited, features used, time spent, clicks, and referral URLs.

  • Device Information: IP address, browser type, operating system, device identifiers, and other technical information about the device you use to access the Platform.

• d. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities, enhance user experience, and analyze Platform usage. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing and operating the Platform (facilitating staking, calculating rewards, processing withdrawals).

• Managing your account and providing customer support.

• Communicating with you about your account, transactions, updates, security alerts, and promotional offers (with your consent where required).

• Operating and administering our Business Plans (Referral/Level Income).

• Analyzing Platform usage to improve our services and user experience.

• Ensuring the security and integrity of the Platform, preventing fraud and abuse.

• Complying with legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Blockchain Transactions: Your public wallet address and transaction details are inherently public on the blockchain.

• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, security, customer support), bound by confidentiality obligations.

• Legal Requirements: If required by law, regulation, subpoena, court order, or other legal processes, or to protect our rights, property, or safety, or that of others.

• Business Transfers: In connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

• With Your Consent: For any other purpose disclosed to you at the time we collect your information or pursuant to your consent.

• Aggregated/Anonymized Data: We may share aggregated or anonymized data that does not directly identify you.

5. Data Security

We implement reasonable technical and administrative security measures designed to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure. The decentralized nature of blockchain also means certain data (like transaction history) is public and cannot be erased. You are responsible for maintaining the security of your account credentials (password) and your private keys associated with your external wallets.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. Blockchain data is retained permanently by the nature of the technology.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. Please contact us at [email protected] to exercise these rights. Note that we may not be able to delete information required for legal compliance or essential Platform functions, and we cannot delete data stored on public blockchains. You can opt-out of promotional emails by following the unsubscribe instructions in those emails.

8. Third-Party Links

The Platform may contain links to third-party websites or services (e.g., DEXs, blockchain explorers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18 (or the age of legal capacity in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

10. International Transfers

Your information may be transferred to, stored, and processed in countries other than your own. We will take appropriate measures to ensure that transfers of personal information are in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on the Platform or via email. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]